Jeff was great to work with. Very prompt to respond and made sure all of our questions were answered.
~ Richard B.
I don’t write many reviews, but when I do it is because the folks being reviewed have really gone above and beyond in all aspects of their profession. I can’t use enough superlatives to describe the mortgage application, approval and finalization process that Jeff Markell and his team had given to my family. In Jeff, I genuinely do not believe one would find a more personable, professional and dedicated person. If you have an opportunity to work with Jeff, which I would strongly advocate, rest assured that you are in very good capable hands. This is the first such process I have done where everything worked out perfect, from the timeline to the closing procedures, the communication and everything in-between. That isn’t to say the process was not turbulent free. Like all transactions of this magnitude, there are bound to be bumps and obstacles along the way. How a person endures and overcomes those obstacles is a good measure of experience and expertise. The obstacles facing my application were handled carefully and quickly. More importantly, there was never a moment where I was misinformed, mislead, or felt on an island. No matter the situation, good or bad, I was educated, advised, and guided every step of the way. It’s one of the few transactions where I felt I was able to make the most informed decision and concluded with absolutely no regrets. I have no doubt that Jeff got me the best loan for my family and I’m certain he’ll do the same for yours given the chance. Most definitely give them a try if you’re reading this and are considering applying for a mortgage. You will come back to this review later and thank me for it. If you want the best in the business, someone who cares about their client as much as their work, look no further. Give Jeff and his team a call. Again you’ll thank me later.
~ D. Ly
I have used Empire Home Loans services multiple times to help me plan, navigate and successfully execute the desire of re-financing the mortgage on my home. The professional attitude and work ethic of both Lee Korengold and Jeff Markell turned what could have been a stressful and complex experience into a completely smooth and anxiety-free process. By using their highly trained and qualified team in addition to dependable and focused outside suppliers, I found that they were incredibly reliable and seemed always one step ahead of the game. I would highly and confidently recommend their service to anyone trying to buy, sell or refinance their residential property. Lee and Jeff treated me like family and were always just a phone call away for my wife and myself and totally accessible 24/7. Lee and Jeff have incredible integrity and I realized that transparency and cooperation was their primary goal. This process could have been a bit unsettling and anxious for my wife and me but Lee and Jeff teamed up and helped us stay calm and confident the entire time
~ Bill A.